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19-08-2007, 10:20am
My Optus situation turns out to be NOT QUITE AS BAD as I thought at first.
It appears that they still deducted the Telstra line rental on this bill but will refund it on the next bill. However the line rental has gone from $35 a month to $55 per month with the only benefit being the free local calls, that we don't use.
I told the customer services team that I will continue to look elsewhere.
P.S. Optus have been advertising a new deal nationaly that includes 1.5 gig broadband access and full home phone usage for $69 per month. The catch is that this deal is not available to current Optus customers and you have to have cable access to your residence.
Considering that cable is only available in a minute section of the country, all this deal offers is false hope.... for non Optus users...
It appears that they still deducted the Telstra line rental on this bill but will refund it on the next bill. However the line rental has gone from $35 a month to $55 per month with the only benefit being the free local calls, that we don't use.
I told the customer services team that I will continue to look elsewhere.
P.S. Optus have been advertising a new deal nationaly that includes 1.5 gig broadband access and full home phone usage for $69 per month. The catch is that this deal is not available to current Optus customers and you have to have cable access to your residence.
Considering that cable is only available in a minute section of the country, all this deal offers is false hope.... for non Optus users...
"If time catches up with you. You're going too slow!"
Regards BUSGO
Regards BUSGO