21-11-2001, 11:52am
After reading the above I called Suzuki Aust to check on the status of my bike, luckily found the final tensioner recall fix had been carried out,also queried notification process for recalls and was advised it goes as follows; Initial letter issued,if no response a second letter is issued,if no response a V.I.N. search is carried out and a letter is sent by registered post to the associated address.Now it would seem that if Suzuki has'nt been advised of change of address and rego address hasn't been updated it is pretty damn hard to advise of recall requirements.And as for contacting by phone once again unless Suzuki(or any company for that matter) is notified of current Phone numbers the point is somewhat moot.Hayabusa I sympathise with you in the fact that no-one would expect a relatively new product to shit itself in such a destructive fashion but being my second most valuable asset(chick comes first;had to say that) I would consider getting a P.O. Box to avoid the grief you have endured.What has been Suzukis final response to your dilemma?
Note;I am not and never have been a Suzuki(of any other bike company for that matter) employee.
Regards Graeme!
Note;I am not and never have been a Suzuki(of any other bike company for that matter) employee.
Regards Graeme!