Shop and verbal quotes

[glen66]

Yep, you are right Trix. There is a whole heap of easily read guidelines here Fair Trading They are a pretty good guide. Note that 'I can get it cheaper somewhere else' isn't a valid response. Avoid it if you can. There is a whole heap of text on 'No refund' policies. I also noted that it says that a shop cannot refuse a refund if you can't produce a receipt (I know you didn't say that but i found it interesting), if it is evident that it was bought at that shop. (For example, if it has a price tag still on it). I didn't know that and have been told to piss off lots of times. I walked too, because I couldn't remember what I did with the receipt.