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21-06-2006, 05:42pm
Hi Rich,
mate there are not many public forums here in Australia to do searches for problems with the Hayabusa, this being the only one I know of. But world wide there have been cases indeed and all you need to do is search on hayabusa.org or suzukihayabusa.org and you will see there are quiet a few cases in the good old 'US of A' alone. Many of which have been covered by warranty!
My point is this, I am a 39yr old who has seen first hand the effects of accidents on the human body. I have a young family and have been riding motorcycles since the age of 17. In that time I have had many motorcycles and not experienced the problem which I am currently facing (with Suzuki warranty that is). This is my 1st BRAND new purchase in 13years and the reason I wanted to buy from new was so I would know EXACTLY how the bike is treated from the get go. This bike is a daily use vehicle, I commute to and from work on it every work day. It is kept locked away and covered when not in use and it has never been wound up in my hands.
The ONLY time someone else has ridden it is when it was in for both NON service interval work and servicing as required by the handbook. Suzuki changed oil & filter at my request at 421km and did the 1k service when it was due. I do NOT know who rode it after or during it's time at the service centre, bike was dropped off early morning and picked up in the afternoon. I am not about to go accusing anyone of 'abusing' it during test rides etc as I was not there to do so.
But, I do know how I have ridden it since the day I picked it up. I have NEVER mistreated the transmission. I have openly acknoweledged that I have missed 5th-6th gearchange and found a false neutral but when this has happened I have not 'slammed' it into gear. What Mr Suzuki insinuated on the phone to me was that I had missed 1st to 2nd gear change at high rev's and 'slammed' it into 2nd causing the damage, all of this without seeing the damage for himself. I'm sorry but if I 'f***' up I am quiet prepared to put my hand up and cop it like a man. But when someone accuses you over the phone of doing something you know full well you havent done is utter bullshit (and he was told so too I might add).. Why do we have warranties then?
I did have a call today telling me that they (Suzuki) were willing to pay for the strip down (which they ordered, not me!!) the necessary parts cost but want me to pay for the rebuild which would be an estimated $500.... Like f*** I will, Consumer Affairs and My Barrister will be getting involved. I have taken 2 days leave (Thursday & Friday) to take the necessary steps.
The amount of Busa's sold in Australia compared to the USA may explain why this problem has not cropped up here, allegedly.
Not over by a long shot.
WATCH THIS SPACE.
PS: Pan I called your mobile and left a message, hope to chat to you over the next day or so.
mate there are not many public forums here in Australia to do searches for problems with the Hayabusa, this being the only one I know of. But world wide there have been cases indeed and all you need to do is search on hayabusa.org or suzukihayabusa.org and you will see there are quiet a few cases in the good old 'US of A' alone. Many of which have been covered by warranty!
My point is this, I am a 39yr old who has seen first hand the effects of accidents on the human body. I have a young family and have been riding motorcycles since the age of 17. In that time I have had many motorcycles and not experienced the problem which I am currently facing (with Suzuki warranty that is). This is my 1st BRAND new purchase in 13years and the reason I wanted to buy from new was so I would know EXACTLY how the bike is treated from the get go. This bike is a daily use vehicle, I commute to and from work on it every work day. It is kept locked away and covered when not in use and it has never been wound up in my hands.
The ONLY time someone else has ridden it is when it was in for both NON service interval work and servicing as required by the handbook. Suzuki changed oil & filter at my request at 421km and did the 1k service when it was due. I do NOT know who rode it after or during it's time at the service centre, bike was dropped off early morning and picked up in the afternoon. I am not about to go accusing anyone of 'abusing' it during test rides etc as I was not there to do so.
But, I do know how I have ridden it since the day I picked it up. I have NEVER mistreated the transmission. I have openly acknoweledged that I have missed 5th-6th gearchange and found a false neutral but when this has happened I have not 'slammed' it into gear. What Mr Suzuki insinuated on the phone to me was that I had missed 1st to 2nd gear change at high rev's and 'slammed' it into 2nd causing the damage, all of this without seeing the damage for himself. I'm sorry but if I 'f***' up I am quiet prepared to put my hand up and cop it like a man. But when someone accuses you over the phone of doing something you know full well you havent done is utter bullshit (and he was told so too I might add).. Why do we have warranties then?
I did have a call today telling me that they (Suzuki) were willing to pay for the strip down (which they ordered, not me!!) the necessary parts cost but want me to pay for the rebuild which would be an estimated $500.... Like f*** I will, Consumer Affairs and My Barrister will be getting involved. I have taken 2 days leave (Thursday & Friday) to take the necessary steps.
The amount of Busa's sold in Australia compared to the USA may explain why this problem has not cropped up here, allegedly.
Not over by a long shot.
WATCH THIS SPACE.
PS: Pan I called your mobile and left a message, hope to chat to you over the next day or so.