Battery/starter motor problem finally sorted

[Landmine]

Its very disappointing to read experience like this. Appears in dealer servicing we don't get experienced professionals working on our motorcycles. Unfortunately a lot of experience is lost when people move through the industry seeking higher wages. Some times we would be better to pay a little more to retain experience in industry, Problem of small work shops where there is limited number of mechanics to provide support in solving problems. Perfect example where forums such as this are invaluable for knowledge sharing.
Great to see you have solved problem.