11-07-2008, 11:40am
Just got my QBE renewal. Went up from $610 to $740. I rang and had a whinge (which I do every year for every insurance policy I have), mentioned insure-my-ride and a couple of others and reminded them I'd been a customer for 15 years. Magically... dropped back to $610 again.
This happens every year. They lump on a big increase, I ring and we do the ritual negotiation. Fairly early on I say "At this price, you've lost a 15 year customer" then you hear lots of keystrokes happening on the other side... but in reality that's the service rep sending an email to her mum. Then suddenly there's a breakthrough and we're talking turkey. In this case, it's the same premium as last year. I can live with that.
By the way, I'm 50 - so before you start on at me about "how did you get that price" remember, I USED to pay outrageous insurance prices for a couple of decades while the insurance companies waited to see if I wiped myself out..... or the bike. Now they figure I'm a fine upstanding senior citizen.
The other thing that I think gives you an edge is longevity with the one company. That's why I don't move around just for a better price. In the long run, I think I've done better sticking with QBE. I did seriously consider Shannons a couple of years ago, but they were only cheap for the 1st year, then they really piled on the increases.
This happens every year. They lump on a big increase, I ring and we do the ritual negotiation. Fairly early on I say "At this price, you've lost a 15 year customer" then you hear lots of keystrokes happening on the other side... but in reality that's the service rep sending an email to her mum. Then suddenly there's a breakthrough and we're talking turkey. In this case, it's the same premium as last year. I can live with that.
By the way, I'm 50 - so before you start on at me about "how did you get that price" remember, I USED to pay outrageous insurance prices for a couple of decades while the insurance companies waited to see if I wiped myself out..... or the bike. Now they figure I'm a fine upstanding senior citizen.
The other thing that I think gives you an edge is longevity with the one company. That's why I don't move around just for a better price. In the long run, I think I've done better sticking with QBE. I did seriously consider Shannons a couple of years ago, but they were only cheap for the 1st year, then they really piled on the increases.