e-bike insurance

[Volvi]

Some questions I put to them:

Some further questions that need clarification:

Do Camera fines constitute 'Convictions'?, In todays world they are prolific. I cant recall dates of them. There would have been a couple of 1 pointers in the last 5 years. Are these to be declared?

If my bike is insured for $12.500 and market value is alot less then that, so what would be the payout figure in a total loss situation? Agreed value or Market value?

Are first bought premiums with yourselves "most" favorable only to entice a customer on board then renewals are not priced on the same level. As Shannons have been practicing lately.

And lastly, how long has eGroup been functioning in Australia? also doing most of your business on the internet, how does one know you will still be around in a year?

Thanks

Volvi

Hi Volvi,

Thank you for your enquiries.

Yes, Camera fines are class as driving convictions and need to be listed on your policy, if you are unsure of your driving history you may want to contact your local transport authority.

We only offer Market Value; the value of your bike would be established by the claims management team in the event of a total loss.

We donâ€t have any intentions of raising your premium excessively at renewal; obviously rates will be reviewed throughout the year.

eBike has been in Australia for the last 2 years, the company is well established in the UK and hence branched out to Australia and NZ.

Kind Regards

Kylie Ogilvie

E Group Helpdesk Team Leader

AUSTRALIA



Humm market value has me bit worried. If Redbook says say $6000 then why insure for say $12.000? By the same token if repairs amount in excess of $6000 which wouldnt be to hard, then they can write it off, give customer 6 then claim and own the unit themselves.

Redbook:1999 SUZUKI HAYABUSA 1300
Trade in price guide $4,500 - $5,300
National average price - private sale $6,400 - $7,600
Price when new (RRP) $17,490

Market value might kill the deal for me.