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05-11-2000, 10:30am
No no, Suzuki dug themselves in their own hole, but think
about it, the cam chain tensioner problem has plagued Suzuki
well before the Hayabusa.
This board keeps us as owners more informed about what is
REALLY going with our bike than any other time in history. I
would even go as far to say that we have more information
about our bikes than most dealers - exception being the
Hayabusa owners that work for shops like Johnnycheese, Pale
Horse etc.
Suzuki is going to have to step up it's typical response time to
customer complaints/concerns and deal with the fact that it's
customers have so much evidence and information about how
the Suzuki product is performing or it will reap the
consequences is slow sales. We may already see this
happening with the GSXR 750 and 1000.
Information is a powerful tool and so is this board! Suzuki had
better take notice.
IP: Logged
Phantom
Bad Ass
Member
posted November 04, 2000 09:03 AM
@#%$ing A Ricochet Douchebag!(My old USMC DI used that as
his favorite expression)
It means that you are absolutely correct.
IP: Logged
adowell
Bad Ass
Member
posted November 04, 2000 09:06 AM
Considering that Lanta's poll is at around 100 owners yeah,
they better take notice!
IP: Logged
Hush
member
posted November 04, 2000 09:30 AM
But what are doing, other than bitching about it on here?
Think any suzuki reps hang out on Labusas?
Want anything done, we would need to use our numbers to
contact them, the magazines, and other boards. Anybody up
for that?
IP: Logged
Factory
Bad Ass
Member
posted November 04, 2000 10:12 AM
For one thing, people aren't buying their product. I don't think
we've begun to see the full repercussions of that yet.
You think the 12R was hard to sell this year? I don't think
we've seen anything yet.
IP: Logged
Michael
Andre
member
posted November 04, 2000 01:20 PM
WE should get a collection of money together and run adds in
a few bike magazines. And in the add have a web site
referenced. On that web site we could let people tell their
story and how Suzuki handled it. Also with the money we could
print shirts for people to wear too the cycle shows and races.
On the shirst print big and say things like "My GSXR Suzuki
went to @#%$ and they did NOTHING" or "Suzuki cares more
about your money than YOUR SAFTEY". What do you all think?
IP: Logged
jeesx
member
posted November 04, 2000 03:31 PM
I'm new customer but after 5 months I've had enough.
Passionate about the bike but can't tolerate Suzukis attitude.
It stinks rotten, like all the cover up excuses they think of.
They are just taking the piss big time and they are doing it
right in our faces, big time. Surely some Suzuki rep somewhere
can see what's happening? Or are they all pre-programmed
robots? I don't know what's going on at Suzuki but it's doing
my head in.
IP: Logged
jeesx
member
posted November 04, 2000 03:34 PM
I'm new customer but after 5 months I've had enough.
Passionate about the bike but can't tolerate Suzukis attitude.
It stinks rotten, like all the cover up excuses they think of.
They are just taking the piss big time and they are doing it
right in our faces, big time. Surely some Suzuki rep somewhere
can see what's happening? Or are they all pre-programmed
robots? I don't know what's going on at Suzuki but it's doing
my head in.
IP: Logged
byhalia
Bad Ass
Member
posted November 04, 2000 03:39 PM
I will participate in the mass effort.
IP: Logged
Robert
Surprenant
member
posted November 04, 2000 03:49 PM
I agree 100%.I think people make a little problem big,because
the little problems can be all solve so easely,that I still don`t
understand why some have them.What the @#%$ is the
matter.Put a APE TENSIONER,CLUCH KIT,and stop complaning.I
always find the weak spot on a bike,(ZX12,busa,ZX900)and fix
it.I never have a problem with my bikes.I take good care of
them also.Most of the problems come from the owner.I can not
be that lucky.
IP: Logged
Robert
Surprenant
member
posted November 04, 2000 03:57 PM
By the way I have never broken in any bike that I have
own.But never abused them,use you`re @#%$en brain if you
have one.
IP: Logged
Factory
Bad Ass
Member
posted November 04, 2000 04:04 PM
Robert - maybe you'd better check with Lofty before you stop
being concerned about your cam chain...
www.labusas.org/ubb/Forum...04301.html
My point in this thread is that Suzuki, in this case, has more
exposure to the real problems of it's bike[s] because we are
able to share information like never before.
Suzuki [and other manufactures] are going to have to step up
their response to problems that we encouter with their product
if they want to keep customers coming back long term. They
won't be able to continue to deny that real problems exist the
way they have in the past.
IP: Logged
Rustie
member
posted November 04, 2000 04:10 PM
Geeeze guys........you sound like a bunch of damn crybabies!
I've had NO complaints about Suzuki's service. I think most of
your perceived “attitude problems” stem more from your dealer
than anything else. I got my first CCT installed ASAP with no
problems at all........and I will be bringing my bike in to my
same dealer to have the latest hydraulic CCT installed. Sure,
I've been held up not being able to ride my bike, but I don't
use the damn thing for a daily driver anyway.......and though
there are a few, I bet the great majority of other Busa owners
don't either.
If your dealer is giving you all the trouble, why blame Suzuki?
Go to a dealer that WANTS your business.......and will bend
over backwards to help (like Van Nuys Suzuki). These days,
nearly EVERY DAMN CAR MADE will be on a recall of some type
or another (to say NOTHING of tires, eh?). Shieeeet, VNS will
have my bike done in ONE DAY. I call that SERVICE! And I'm
damn glad that Suzuki has now come up with an
expensive/permanent fix for such a precedent setting bike that
I plan to KEEP!!!
Specifically BECAUSE Suzuki has been responsible enough to
pick up the complete cost on both of these replacements, I
WILL buy another Suzuki (just maybe not the first year out
though.......but that usually goes for any NEW model anyway).
Yeah, it shoulda been done right the first time, but when you
want to prevent a failure of some unknown type, you change
what you think needs to be done and it's usually right. In this
case, a more sophisticated CCT is now in order. I say GREAT!
LET ME HAVE IT..........
about it, the cam chain tensioner problem has plagued Suzuki
well before the Hayabusa.
This board keeps us as owners more informed about what is
REALLY going with our bike than any other time in history. I
would even go as far to say that we have more information
about our bikes than most dealers - exception being the
Hayabusa owners that work for shops like Johnnycheese, Pale
Horse etc.
Suzuki is going to have to step up it's typical response time to
customer complaints/concerns and deal with the fact that it's
customers have so much evidence and information about how
the Suzuki product is performing or it will reap the
consequences is slow sales. We may already see this
happening with the GSXR 750 and 1000.
Information is a powerful tool and so is this board! Suzuki had
better take notice.
IP: Logged
Phantom
Bad Ass
Member
posted November 04, 2000 09:03 AM
@#%$ing A Ricochet Douchebag!(My old USMC DI used that as
his favorite expression)
It means that you are absolutely correct.
IP: Logged
adowell
Bad Ass
Member
posted November 04, 2000 09:06 AM
Considering that Lanta's poll is at around 100 owners yeah,
they better take notice!
IP: Logged
Hush
member
posted November 04, 2000 09:30 AM
But what are doing, other than bitching about it on here?
Think any suzuki reps hang out on Labusas?
Want anything done, we would need to use our numbers to
contact them, the magazines, and other boards. Anybody up
for that?
IP: Logged
Factory
Bad Ass
Member
posted November 04, 2000 10:12 AM
For one thing, people aren't buying their product. I don't think
we've begun to see the full repercussions of that yet.
You think the 12R was hard to sell this year? I don't think
we've seen anything yet.
IP: Logged
Michael
Andre
member
posted November 04, 2000 01:20 PM
WE should get a collection of money together and run adds in
a few bike magazines. And in the add have a web site
referenced. On that web site we could let people tell their
story and how Suzuki handled it. Also with the money we could
print shirts for people to wear too the cycle shows and races.
On the shirst print big and say things like "My GSXR Suzuki
went to @#%$ and they did NOTHING" or "Suzuki cares more
about your money than YOUR SAFTEY". What do you all think?
IP: Logged
jeesx
member
posted November 04, 2000 03:31 PM
I'm new customer but after 5 months I've had enough.
Passionate about the bike but can't tolerate Suzukis attitude.
It stinks rotten, like all the cover up excuses they think of.
They are just taking the piss big time and they are doing it
right in our faces, big time. Surely some Suzuki rep somewhere
can see what's happening? Or are they all pre-programmed
robots? I don't know what's going on at Suzuki but it's doing
my head in.
IP: Logged
jeesx
member
posted November 04, 2000 03:34 PM
I'm new customer but after 5 months I've had enough.
Passionate about the bike but can't tolerate Suzukis attitude.
It stinks rotten, like all the cover up excuses they think of.
They are just taking the piss big time and they are doing it
right in our faces, big time. Surely some Suzuki rep somewhere
can see what's happening? Or are they all pre-programmed
robots? I don't know what's going on at Suzuki but it's doing
my head in.
IP: Logged
byhalia
Bad Ass
Member
posted November 04, 2000 03:39 PM
I will participate in the mass effort.
IP: Logged
Robert
Surprenant
member
posted November 04, 2000 03:49 PM
I agree 100%.I think people make a little problem big,because
the little problems can be all solve so easely,that I still don`t
understand why some have them.What the @#%$ is the
matter.Put a APE TENSIONER,CLUCH KIT,and stop complaning.I
always find the weak spot on a bike,(ZX12,busa,ZX900)and fix
it.I never have a problem with my bikes.I take good care of
them also.Most of the problems come from the owner.I can not
be that lucky.
IP: Logged
Robert
Surprenant
member
posted November 04, 2000 03:57 PM
By the way I have never broken in any bike that I have
own.But never abused them,use you`re @#%$en brain if you
have one.
IP: Logged
Factory
Bad Ass
Member
posted November 04, 2000 04:04 PM
Robert - maybe you'd better check with Lofty before you stop
being concerned about your cam chain...
www.labusas.org/ubb/Forum...04301.html
My point in this thread is that Suzuki, in this case, has more
exposure to the real problems of it's bike[s] because we are
able to share information like never before.
Suzuki [and other manufactures] are going to have to step up
their response to problems that we encouter with their product
if they want to keep customers coming back long term. They
won't be able to continue to deny that real problems exist the
way they have in the past.
IP: Logged
Rustie
member
posted November 04, 2000 04:10 PM
Geeeze guys........you sound like a bunch of damn crybabies!
I've had NO complaints about Suzuki's service. I think most of
your perceived “attitude problems” stem more from your dealer
than anything else. I got my first CCT installed ASAP with no
problems at all........and I will be bringing my bike in to my
same dealer to have the latest hydraulic CCT installed. Sure,
I've been held up not being able to ride my bike, but I don't
use the damn thing for a daily driver anyway.......and though
there are a few, I bet the great majority of other Busa owners
don't either.
If your dealer is giving you all the trouble, why blame Suzuki?
Go to a dealer that WANTS your business.......and will bend
over backwards to help (like Van Nuys Suzuki). These days,
nearly EVERY DAMN CAR MADE will be on a recall of some type
or another (to say NOTHING of tires, eh?). Shieeeet, VNS will
have my bike done in ONE DAY. I call that SERVICE! And I'm
damn glad that Suzuki has now come up with an
expensive/permanent fix for such a precedent setting bike that
I plan to KEEP!!!
Specifically BECAUSE Suzuki has been responsible enough to
pick up the complete cost on both of these replacements, I
WILL buy another Suzuki (just maybe not the first year out
though.......but that usually goes for any NEW model anyway).
Yeah, it shoulda been done right the first time, but when you
want to prevent a failure of some unknown type, you change
what you think needs to be done and it's usually right. In this
case, a more sophisticated CCT is now in order. I say GREAT!
LET ME HAVE IT..........